PRIVACY POLICY

THE TYPES OF INFORMATION WE COLLECT INCLUDE:

When you use the Website, we may collect your (i) personal information (data that personally identifies you), or (ii) aggregate information, concerning your use of the Website and your account activity (e.g., number and times of log-ins, most frequently visited pages, IP address, etc.), which does not personally identify you.

Information you provide to us. Information provided by registering on the Website, subscribing to our newsletter, making a purchase or contacting us through the Website or via email, including your name, shipping address, email address, credit card information, and phone number.

Automatically collected information. When you access our Website, some information not associated with specific users, such as device type, location information, IP address, webpage traffic, and access time is automatically collected in order to ensure the Website’s functionality. Automatic means of data collection include cookies and web beacons.

Third party sources. We may collect information from third parties to whom you have provided your information, and consented to the sale, rental or transfer thereof (for example, through social media).

HOW WE USE YOUR INFORMATION:

Order fulfilment.

Customer support.

Marketing communications.

Management of payments, including anti-fraud control when paying by credit/debit card.

HOW WE PROTECT YOUR INFORMATION:

The Website uses Secure Socket Layer (SSL) software and similar encrypting systems to protect your information when you purchase products on the Website. Only employees of the Website operator may access user information on a need to know basis and only for the purposes set forth in this Privacy Policy.

While we make reasonable efforts to ensure your information is processed and stored in a secure manner, we cannot guarantee the security of data transferred over the Internet and you assume the risk of any such transfer.

WHERE WE STORE YOUR INFORMATION:

Your information will be collected and stored in Squarespaces's secure data centres.

SHARING YOUR INFORMATION:

We will not sell or otherwise disclose your information, except as described in this section and other relevant sections of this Privacy Policy.

We may retain third party service providers in order to process your data in connection with the services provided on the Website (e.g., shipments, processing payments, logistics services, IT support, customer service or marketing communications). Third parties who perform these operations are only permitted to use the information provided to them to perform their function and for no other purpose.

In the event there is a change in the corporate structure of Free Rein Corp including, without limitation, by merger, consolidation, sale, liquidation, or transfer of substantial assets, we may, in our sole discretion, transfer, sell or assign users’ information collected on and through the Website to one or more affiliated or unaffiliated third parties or successor in interest.

LINKS TO THIRD PARTY SITES:

The Website contains links to third party websites, which we do not operate, control, monitor, endorse or guarantee. This Privacy Policy does not apply to the collection and use of information by such third party websites. We suggest that you carefully read the privacy policy and other policies of all third party websites.

We provide hyperlinks to third party websites only for the convenience of our users and is not a recommendation that users access such third party websites. We do not guarantee the services or goods provided and sold by such third party websites to Internet users.

You agree that your use of any third party website is at your sole risk and without warranties of any kind by Free Rein Corp. Under no circumstances shall Free Rein Corp be liable for damages arising from any transaction between you and any third party website or for any information appearing on third party websites.

CHANGING, UPDATING OR REMOVING YOUR INFORMATION:

You may update, correct or remove your personal information at any time and free of charge by contacting us at hello@free-rein.com.au. We may ask that you identify yourself and the information you wish to access, change or delete for security purposes, and we will comply with your request as soon as reasonably practicable. By removing some of your information, you may not be able to access some of the Website’s features. We may keep some of your personal information if required by law and/or for recordkeeping purposes.

OPT-OUTING OF OUR NEWSLETTER AND EMAIL COMMUNICATIONS:

You may unsubscribe from any marketing communications by clicking on the “Unsubscribe” button included in all of our marketing communications or by contacting us at hello@free-rein.com.au.

UPDATES TO OUR PRIVACY POLICY:

Free Rein Corp may amend or update all or any portion of this Privacy Policy, at any time, without notice, in its sole discretion. Please access this section regularly to verify if any changes were made to our Privacy Policy and to review the updated Privacy Policy.

EFFECTIVE DATE:

This Privacy Policy is effective as of 18/09/2023.